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Opening Times

Practice premises and telephone lines are open from 8.00am to 6.30 pm Monday to Friday

For specific surgery times for individual doctors and nursing teams, please click here.

Friends & Family Test – Please click here to complete online…

Latest Surgery News…

Covid Vaccinations Latest News 05/12/21

Booking Patients can book their first, second or booster Covid vaccine dose by calling 119 or visiting www.nhs.uk.  Appointments at Poole Ferry Port are limited, and [...]

Covid Vaccine in Children

For healthy 12-15 year old children DHUFT are administering the Covid Vaccine through the schools immunisation programme. They have set up a Covid Helpline number [...]

Poole Town Surgery

We welcome patients from all areas of Poole, including Canford Heath BH18, Oakdale BH17,
Broadstone BH18, Parkstone BH14 and Hamworthy BH15.

Patient Survey

Please see the attached Patient Participation Report.

Nursing Staff

The following nurses work for the practice:

Nurse Juliette Elfes RGN
Nurse Julie Canham RGN
Jacqui Weaver HCA

Disabled Access

The Surgery is split over 2 floors, with consultation rooms on each floor. However, for those with a disability suitable access is available and a lift is also available to take patients up to the 1st floor.

We also have a hearing loop available on Reception, with a portable system to aid with any consultations with the clinical staff.

Practice Management Team

Our Practice Management Team consists of Mrs Jodie Phelps and Mrs Sara Green.

Our Doctors

Our Doctors include; Dr Matthew Green MB ChB DCH MRCGP 1990 (Birmingham), Dr Hilary Clark BM DRCOG DFFP 1994 (Soton), Dr Kathleen E. Eyre MA, MBBS, MRCGP, DRCOG, DFFP, DTM & H 1998 (London) and Dr Lucy Panek MB BS 2009 (Imperial London) MBBS BSc AICSM, MRCGP.

Named accountable GP for all patients

All patients have been allocated a named GP. The named GP is a lead GP – co-ordinator of care, but is not required to deliver all the care to the patient, and is not expected to be available 24/7. The patient still has the right to book a routine appointment with any GP of their choice. If you do not know who your named GP is please ask at reception or when calling next.

If you wish to see a particular member of staff for some or all of your medical conditions please let the receptionist know and she will note this in your records. We will always try to ensure that this is possible, but there may be occasions when it is not possible.