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Opening Times

Practice premises and telephone lines are open from 8.00am to 6.30 pm Monday to Friday

For specific surgery times for individual doctors and nursing teams, please click here.

Friends & Family Test – Please click here to complete online…

Latest Surgery News…

GP Patient Survey

The results of the 2021 GP Patient Survey have been published, and show that 97% describe their overall experience of this GP practice as good. [...]

GPDPR – Data Sharing

As of 1st September 2021 your data will be shared with NHS Digital to help improve health care services in England. The data held in the [...]

Poole Town Surgery

We welcome patients from all areas of Poole, including Canford Heath BH18, Oakdale BH17,
Broadstone BH18, Parkstone BH14 and Hamworthy BH15.

Patient Survey

Please see the attached Patient Participation Report.

Nursing Staff

The following nurses work for the practice:

Nurse Juliette Elfes RGN
Nurse Julie Canham RGN
Jacqui Weaver HCA

Disabled Access

The Surgery is split over 2 floors, with consultation rooms on each floor. However, for those with a disability suitable access is available and a lift is also available to take patients up to the 1st floor.

We also have a hearing loop available on Reception, with a portable system to aid with any consultations with the clinical staff.

Practice Manager

Our Practice Manager is Mrs Rachael Sowerby.

Our Doctors

Our Doctors include; Dr Matthew Green MB ChB DCH MRCGP 1990 (Birmingham), Dr Hilary Clark BM DRCOG DFFP 1994 (Soton), Dr Kathleen E. Eyre MA, MBBS, MRCGP, DRCOG, DFFP, DTM & H 1998 (London) and Dr Lucy Panek MB BS 2009 (Imperial London).

Named accountable GP for all patients

All patients have been allocated a named GP. The named GP is a lead GP – co-ordinator of care, but is not required to deliver all the care to the patient, and is not expected to be available 24/7. The patient still has the right to book a routine appointment with any GP of their choice. If you do not know who your named GP is please ask at reception or when calling next.

If you wish to see a particular member of staff for some or all of your medical conditions please let the receptionist know and she will note this in your records. We will always try to ensure that this is possible, but there may be occasions when it is not possible.